Tech Specs & Troubleshooting

System Requirements

• Preferred Browsers

Accessing the Space

• Resetting Your Password
• Connectivity Issues (You have been disconnected)
• I entered a space but I cannot see the people inside
• Verifying Your Space Link (Workspace Not Found)
• Another app is displaying over chrome popup

Audio & Video Issues

• Preventing audio echoing/audio feedback on oVice
• Resolving Audio Echos in a Room or Workspace
• Check Your Device Settings
• Camera and Mic Browser Permission Requirements to Enter an Ovice Space
• Check Your oVice Personal Settings

Misc

• How to Check WebRTC Test Results
• How to Take the Web RTC Test
• Error displayed when playing a video through the YouTube object
• Unable to Screenshare on Mac